Customer Service

Contact Us

Authenticity Guarantee

AlluringBody diamonds, gemstones, and metals are unconditionally guaranteed to be the advertised quality.

Returns and Exchanges

If you are not 100% satisfied with your purchase, you may return it within 60 days for a full refund or exchange. Exchanges are shipped free of charge.

How to Return or Exchange an Item

  1. Pack your return or exchange securely in the original packaging. Write the reason for the return or the desired exchange on the packing slip. Include a note with the order number if you do not have the packing slip. Unpadded envelopes are unacceptable packaging.

  2. Send the Item to:

    9 W Bridge St
    New Hope PA 18938

  3. Within 7 business days of receiving your item, we will issue a refund or ship your exchange. Your credit card company may take several additional days to post refunds to your account.

Return and Exchange Policies

  • Only unused and undamaged merchandise can be returned or exchanged
  • AlluringBody is not responsible for items lost, stolen, or damaged in transit
  • Certificates must be returned unfolded and undamaged
  • Custom orders are non-returnable
  • Shipping charges are not refundable
  • Free shipping on exchanged items is limited to one exchange per order
  • The credit card or PayPal account used to make the purchase will be credited

Secure Shopping

AlluringBody is concerned about your Internet safety and encrypts all transactions using a high-grade SSL (Secure Socket Layer) certificate. Additionally, our website is certified daily by McAfee SECURE, ensuring protection against other online dangers.

Privacy Policy

AlluringBody respects your privacy and does not sell or redistribute any information that you share with us.

Conflict-Free Diamonds

AlluringBody has zero-tolerance towards conflict diamonds and only purchases diamonds through respected suppliers who adhere to standards established by the Kimberley Process. We also work directly with our suppliers to ensure diamonds are not sourced from areas known for human rights abuses, such as Zimbabwe's Marange diamond district.

Payment Methods

  • American Express
  • Discover
  • MasterCard
  • Money orders
  • PayPal
  • Visa

Please make money orders payable to AlluringBody. We do not accept Cash or COD payments.

US Taxes

AlluringBody does not charge sales tax unless you are a resident of Pennsylvania.

International Taxes

AlluringBody does not collect duty or taxes for countries outside the US. The appropriate duty and/or taxes must be paid by the customer directly to the carrier at the time of delivery.